South Africa
By realpaywebsite / July 5, 2017

DebiCheck / Authenticated Collections (AC) | South Africa | June 2017

  South Africa | June 2017 Dear Real Pay User Authenticated Collections (AC) / DebiCheck We are excited to announce that Real Pay, along with its sponsoring banks ABSA and FNB, is geared for the industry pilot phase of the Authenticated Collections (AC) project that is set to commence on 3 July 2017. The pilot is based on a highly managed approach, with only a limited number of Users and an extremely low volume of transactions, to optimise learning and minimise risk. After the pilot phase, the project will enter a ramp-up phase increasing the number of Users and transactions. Real...

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Swaziland
By realpaywebsite / July 5, 2017

Swaziland | June 2017

Swaziland | June 2017 Dear Real Pay User The year is on a roll and – while we are on the roll subject – we are excited to announce the rollout of a few system enhancements, which will definitely ease your workload. Recently, Real Pay undertook our annual company breakaway, during which we strategised our mission to offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies. Be assured that our team is back with a renewed drive to continue providing exceptional service. Detailed report enhancement A major system enhancement is the brand-new background reports...

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South Africa
By realpaywebsite / July 5, 2017

South Africa | June 2017

South Africa | June 2017 Dear Real Pay User The year is on a roll and – while we are on the roll subject – we are excited to announce the rollout of a few system enhancements, which will definitely ease your workload. Recently, Real Pay undertook our annual company breakaway, during which we strategised our mission to offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies. Be assured that our team is back with a renewed drive to continue providing exceptional service.   Detailed report enhancement A major system enhancement is the brand-new...

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Namibia
By realpaywebsite / July 5, 2017

Namibia | June 2017

Namibia | June 2017 Dear Real Pay User The year is on a roll and – while we are on the roll subject – we are excited to announce the rollout of a few system enhancements, which will definitely ease your workload. Recently, Real Pay undertook our annual company breakaway, during which we strategised our mission to offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies. Be assured that our team is back with a renewed drive to continue providing exceptional service.   Detailed report enhancement A major system enhancement is the brand-new background reports...

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Namibia
By realpaywebsite / April 1, 2017

Namibia l April 2017

Namibia l April 2017 Dear Real Pay User We are approaching the end of the first quarter of 2017 and trust that it has been a successful few months for all Real Pay Users. Loading client profiles – New contact details fields Users will now be able to add contact details (e-mail addresses and cellphone numbers) of clients as additional information when creating client profiles on the Real Pay system. See picture below. We trust that this will be a valued benefit to all Users. Normal Debit Orders launch The launch of the Normal Debit Orders (NDOs) in Namibia took...

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South Africa
By realpaywebsite / April 1, 2017

South Africa l April 2017

South Africa l April 2017 Dear Real Pay User We are approaching the end of the first quarter of 2017 and trust that it has been a successful few months for all Real Pay Users. Loading client profiles – New contact details fields Users will now be able to add contact details (e-mail addresses and cellphone numbers) of clients as additional information when creating client profiles on the Real Pay system. See picture below. We trust that this will be a valued benefit to all Users. NAEDO participating banks We would like to draw your attention to the list of all...

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Botswana
By realpaywebsite / April 1, 2017

Botswana l April 2017

Botswana l April 2017 Dear Real Pay User We are approaching the end of the first quarter of 2017 and trust that it has been a successful few months for all Real Pay Users. Loading client profiles – New contact details fields Users will now be able to add contact details (e-mail addresses and cellphone numbers) of clients as additional information when creating client profiles on the Real Pay system. See picture below. We trust that this will be a valued benefit to all Users. National tours Our Botswana team undertook their national client tour during the first two weeks...

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Namibia
By realpaywebsite / February 1, 2017

Namibia l February 2017

Namibia l February 2017 Dear Real Pay User Real Pay management and staff would like to wish our Users a prosperous 2017, filled with opportunities and success. Payouts and Normal Debit Orders Real Pay management is proud to announce the official launch of our Payout product and Normal Debit Orders. This significant event will be held at the Avani Hotel in Windhoek on 15 February 2017. We successfully completed a live testing phase on the Payout product. We are satisfied that FNB-to-FNB payouts reflect immediately, while payouts to other banks are shown in the accounts on the next business day. The main...

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Swaziland
By realpaywebsite / February 1, 2017

Swaziland l February 2017

Swaziland l February 2017 Dear Real Pay User Real Pay management and staff would like to wish our Users a prosperous 2017, filled with opportunities and success. Events Real Pay is excited about the possibility of hosting a micro lender information session within the first half of 2017. The main objective of the morning session is to introduce our business partners and additional role players in the real-time debit order collection value chain. We trust this session would highlight the industry challenges at hand and offer tailor made solutions that satisfies both the micro lender on operational level as well as...

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South Africa
By realpaywebsite / February 1, 2017

South Africa l February 2017

South Africa l February 2017 Dear Real Pay User Real Pay management and staff would like to wish our clients a prosperous 2017, filled with opportunities and success. PSSF membership fees 2017 The Payment System Stakeholder Forum is in the process of sending out annual invoices. Please note that these are payable to the PSSF by end of February. Kindly use your User Number, e.g. B0001 as reference to assist the PSSF in allocating funds correctly. Terms of Use updates We request that all FNB Users familiarise themselves with the updated version of the FRB NAEDO Terms of Use and the FRB...

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Botswana
By realpaywebsite / February 1, 2017

Botswana l February 2017

Botswana l February 2017 Dear Real Pay User Real Pay management and staff would like to wish our Users a prosperous 2017, filled with opportunities and success. Country visits As is the custom, we will start the year with visits to clients outside of Gaborone. These visits will take place during the first two weeks of March. Please contact khumo@realpay.co.za with any queries or to schedule an appointment date. Upcoming events In the last part of 2016, Real Pay added Normal Debit Orders (NDOs) to our product offering in Botswana. The formal product launch will take place in Gaborone on Wednesday,...

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Swaziland
By realpaywebsite / December 1, 2016

Swaziland l Festive Wishes | 2016

Swaziland l Festive Wishes | 2016 Dear Real Pay User Globally 2016 was characterised by significant change and even the unexpected becoming a reality.  It has been a year in which market differentiation, fresh thoughts, pioneering leadership and innovation were core elements in achieving success.  During a time of market and industry uncertainty created amongst others by country ratings, economic performance levels and regulatory and legislative reform Real Pay maintained its focus and remained true to its Vision and Mission: To offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies and exceptional service. During the past...

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Botswana
By realpaywebsite / December 1, 2016

Botswana l Term 4 l Dec 2016

Botswana l Term 4 l Dec 2016 Dear Real Pay User Over the course of 2016, the Real Pay team operated with a renewed focus on company values. Specifically the first value, Learning through constant innovation, gave rise to a host of new product- and system developments. Against this backdrop we are thrilled to announce that Real Pay Botswana, as preferred payments industry partner, officially launched Normal Debit Orders in November. New product - Normal Debit Orders The Real Pay development team and management are proud of this inter-banked product that will allow Users to collect from all banks via a dated...

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Namibia
By realpaywebsite / December 1, 2016

Namibia l Festive Wishes | 2016

Namibia l Festive Wishes | 2016 Dear Real Pay User Globally 2016 was characterised by significant change and even the unexpected becoming a reality.  It has been a year in which market differentiation, fresh thoughts, pioneering leadership and innovation were core elements in achieving success.  During a time of market and industry uncertainty created amongst others by country ratings, economic performance levels and regulatory and legislative reform Real Pay maintained its focus and remained true to its Vision and Mission: To offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies and exceptional service. During the...

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Swaziland
By realpaywebsite / December 1, 2016

Swaziland l Term 4 l Dec 2016

Swaziland l Term 4 l Dec 2016 Dear Real Pay User Over the course of 2016, the Real Pay team operated with a renewed focus on company values. Specifically the first value, Learning through constant innovation, gave rise to a host of new product- and system developments.  As such we would like to focus your attention on the Final Instalment Report. System Enhancement: Final Instalment Report This multi-functional report contains a wealth of data that is used most efficiently when exported to Excel. The report was developed to provide solutions to specific question around client contracts. When exported into Excel, the...

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Botswana
By realpaywebsite / December 1, 2016

Botswana l Festive Wishes | 2016

Botswana l Festive Wishes | 2016 Dear Real Pay User Globally 2016 was characterised by significant change and even the unexpected becoming a reality.  It has been a year in which market differentiation, fresh thoughts, pioneering leadership and innovation were core elements in achieving success.  During a time of market and industry uncertainty created amongst others by country ratings, economic performance levels and regulatory and legislative reform Real Pay maintained its focus and remained true to its Vision and Mission: To offer the most advanced collections and disbursement solution by applying unique, innovative and competitive technologies and exceptional service. During the...

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Namibia
By realpaywebsite / December 1, 2016

Namibia l Term 4 l Dec 2016

Namibia l Term 4 l Dec 2016 Dear Real Pay User Over the course of 2016, the Real Pay team has operated with a renewed focus on company values. Specifically the first value, Learning through constant innovation, gave rise to a host of new product and system developments.   Against this backdrop, we are thrilled to announce that Real Pay Namibia now offers Credit Payments to registered Users. Product innovation: Payouts This product enables Users to pay out funds to account holders’ accounts. The funds settle in real time to FNB bank accounts and a next-day service is in operation to all other...

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Botswana
By realpaywebsite / September 1, 2016

Botswana | Term 3 | Sep 2016

  Botswana | Term 3 | Sep 2016 Dear Real Pay User The year is speeding by and we can hardly believe spring is here. In this newsletter we discuss products and services and also share exciting news on our new CSI project. Real Pay Product Offering Real-Time Debit Orders Real Pay offers Users a real-time debit order service on FNB bank accounts with selective tracking options. Real-time debit orders enable Users to collect funds early morning in real time, and also offer an option to manually change the collection time for resubmission. Users are able to submit collections transactions...

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Namibia
By realpaywebsite / September 1, 2016

Namibia | Term 3 | Sep 2016

Namibia | Term 3 | Sep 2016 Dear Real Pay User Just like Wayde van Niekerk in the recent Rio Olympics, the year is flashing by and we can hardly believe spring is here. The Real Pay team is grateful for the many successes, opportunities and learning experiences we shared with our Users and integrated partners over the past six months. In this newsletter we discuss products – brand new and existing – and services.   Real Pay Product Offering In keeping with our culture of innovation and passion for development, we want to emphasise our full product offering and...

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South Africa
By realpaywebsite / September 1, 2016

South Africa | Term 3 | Sep 2016

    South Africa l Term 3 l Sep 2016 Dear Real Pay User Just like Wayde van Niekerk in the recent Rio Olympics, the year is flashing by and we can hardly believe spring is here. The Real Pay team is grateful for the many successes, opportunities and learning experiences we shared with our Users and integrated partners over the past six months. In this newsletter we discuss products – brand new and existing – and services. Real Pay Product Offering In keeping with our culture of innovation and passion for development, we want to emphasise our full product offering...

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Namibia
By realpaywebsite / June 1, 2016

Namibia | Term 2 | June 2016

Namibia l Term 2 l June 2016 Dear Real Pay User In the blink of an eye the first term of the financial year has sped by. The rushing river that is the payments industry is taking new turns and carving out new paths in the ever-changing economic landscape. Staying well informed is vital to making financial progress; therefore, it is important to take note of the following information. Namibia office We are excited to introduce our new Namibian in-country representative, Darius de Waal. You are welcome to call Darius on 081 155 6015, or the Windhoek office on 061 256 919. NAMFISA...

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South Africa
By realpaywebsite / June 1, 2016

South Africa | Term 2 | June 2016

South Africa l Term 2 l June 2016 Dear Real Pay User In the blink of an eye the first term of the financial year has sped by. The rushing river that is the payments industry is taking new turns and carving out new paths in the ever-changing economic landscape. Staying well informed is crucial to making financial progress; therefore, it is important to take note of the following information. AC sessions Real Pay management and regional representatives presented an Introduction to Authenticated Collections road show during April and May. These crucial sessions were primarily presented by our management team...

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South Africa
By realpaywebsite / March 1, 2016

South Africa | Term 1 | March 2016

South Africa | Term 1 | March 2016 Dear Real Pay User Welcome back The Real Pay Team welcomes back all our users after a busy and productive festive season. We hit the ground running and can hardly believe that we are already dashing into the 2016/2017 financial year.   Real Pay values learning and growth, and we are looking forward to the year’s challenges and the exhilarating opportunities that lay ahead. Industry development The local payments industry is abuzz with talk of the new payments stream, which the Payments Association of South Africa (PASA) is planning to launch on 1...

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