Overview

Real Pay offers Users a secure online platform to collect funds via debit order. We offer time-sensitive payments solutions through the Non-Authenticated Early Debit Order (NAEDO) and Authentic Early Debit Order (AEDO) streams. Normal debit order services are offered to mature markets as an alternative collection method. Successful collections are increased by utilising our Real-Time Account Verification System (AVS-R).

Real Pay Users in South Africa are able to select the following easy-to-use, web-based collections products:

Non-Authenticated Early Debit Orders (NAEDO)

The Real Pay NAEDO collections system enables Users to collect funds from all banks through our sponsoring banks, Absa and FNB.

NAEDO offers Users the option to collect future-dated and once-off instalments from account holders with selective tracking. NAEDO transactions may be processed once a legal and compliant mandate has been obtained.

Funds collected successfully via the NAEDO stream settle in the User’s bank account within 24 hours.

Real Pay’s dynamic reporting and interactive dashboard enhance management information and simplify reconciliation processes.

Transactions submitted via the NAEDO stream are randomised and presented for payment on a pre-selected date.

Various industries prefer NAEDO as payment method due to the early processing, as opposed to subsequent processing of standard debit orders.

Real Pay offers specialised and country-relevant pay date training to increase collections performance.

Authenticated Early Debit Orders (AEDO)

Real Pay is proud to announce that our AEDO solution is in live pilot phase.
True to our nature of innovation, we now provide a mobile AEDO platform enabling our Users to obtain a non-disputable card and pin mandated promise to pay either in their place of business or out in the field.

With the inevitable migration from AEDO to AC, our AEDO solution not only serves as a non-disputable debit pull transaction, but also as an accepted transaction type-three authentication method.

Users will be delighted to know that the same user-friendly reporting and exceptional management information is available via our website and with integrated partners.
This addition to our existing product range positively contributes to our vision to be Africa’s preferred and leading payments stream service provider.

Normal Debit Orders (NDO)

Real Pay offers Users a Normal Debit Order/Dated Service. Funds from these dated service transactions are collected from all South African banks participating in this payments stream. Standard Debit Orders are still widely used for non-priority collections.

Real Pay offers three models on this product:

Third-Party Payments Processor (TPPP)

Funds that are collected into a Real Pay account will be settled into the User’s nominated bank account at an agreed-upon interval.

Own User Code

Funds are settled directly into the User’s nominated Absa bank account. Submitted funds are available on a collection day basis after which return debits will be deducted directly from the User’s bank account.

Common Monetary Area (Swaziland, Lesotho and Namibia)

Funds are collected into a Real Pay account and settle into the User’s nominated bank account at an agreed-upon interval.

Account Verification System – Real Time (AVS-R)

Real Pay introduced AVS-R during 2015. This system not only verifies account numbers, but also reports on nine critical fields and accompanying information, enabling Users to optimise both collections and payments. The system verifies bank accounts from the five major South African retail banks: Absa, Capitec, FNB, Nedbank and Standard Bank.