Cookie Policy

How RealPay uses cookies and similar technologies on our website and platform. Read this policy together with our Privacy Policy.

Last updated October 2026

This Cookie Policy explains how RealPay (Pty) Ltd ("RealPay", "we", "us") uses cookies and similar technologies on our website and platform. It should be read together with our Privacy Policy.

1. What cookies do

Cookies are small files stored on your device. They support website functions, remember preferences and help us understand website use. Similar technologies may perform comparable functions.

2. Cookie categories

Strictly necessary cookies support essential functions such as security and authentication. Functional cookies remember preferences. Analytics cookies help us understand usage and improve the website. Marketing cookies may support advertising and measure campaigns. The categories used depend on the website features and services you access.

3. Consent and choices

Where applicable law requires consent, we obtain it before placing or accessing non-essential cookies. You may refuse or withdraw consent through available cookie controls or contact us for assistance. You can also block or delete cookies through your browser. Withdrawal does not affect earlier lawful processing. Blocking necessary cookies may prevent parts of the website from working.

4. Third parties and duration

Third-party services, such as analytics tools or embedded content, may use their own cookies, subject to applicable consent requirements. Their privacy and cookie notices explain their practices. Session cookies expire when your browser session ends; persistent cookies remain until they expire or you delete them. Retention depends on the cookie and its purpose.

5. Personal information and updates

Where cookies involve personal information, we process it in accordance with applicable privacy and data protection laws and our Privacy Policy. We may update this policy as our website or legal requirements change and will publish the updated date. Where required, we will request fresh consent.

6. Contact

Cookie enquiries: compliance@realpay.co.za

Information Officer: Compliance and Risk Manager | +27 12 347 0729