Feature
Tracking
Know the status of every payment, at every stage, real-time transaction tracking and reporting that keeps your collections and reconciliation under control.
Tracking gives businesses complete visibility over the lifecycle of every transaction processed through the RealPay platform. From submission through processing to final settlement, failure, or return, every event is logged, timestamped, and made available in real time through the RealPay dashboard and API. This is not just reporting. It is operational intelligence. Finance teams use tracking data to reconcile accounts in real time, identify failed collections before they age, and build accurate cash flow forecasts based on actual payment outcomes rather than projected schedules.
How it works
Every transaction is assigned a unique reference at submission. As it moves through the payment rail, from submission to bank, through processing, to confirmation or rejection, status updates are written in real time to the RealPay platform. Businesses can access current status via the dashboard, receive webhook notifications for specific status changes, or pull transaction data via API for integration with their own systems.
Business value
- Reduces time spent on manual reconciliation, transactions are matched automatically against references
- Enables proactive follow-up on failed payments without waiting for end-of-month reports
- Provides a complete audit trail for every transaction, supporting dispute resolution, compliance, and internal reporting
- Allows finance teams to build accurate, real-time cash flow views instead of relying on projected schedules
Included in
Capitec Recurring
Bank-authenticated recurring collections from Capitec Bank clients. Dispute-resistant, digitally confirmed, and built for South Africa's fastest-growing customer base.
- Recurring Payments
- Tracking
- Non-Disputable
- Integration Ease (API Access)
Card Payments Solutions
Accept Visa and Mastercard payments across in-person, online, and mobile channels, with built-in tokenisation for seamless recurring billing.
- Recurring Payments
- Instant Payments
- Tracking
- Integration Ease (API Access)
DebiCheck
South Africa's bank-authenticated debit collection system. Eliminate disputes, secure mandates, and protect your recurring revenue from day one.
- Recurring Payments
- Tracking
- Non-Disputable
- Risk Reduction (Verification)
- Integration Ease (API Access)
E-Commerce
One payment gateway for cards and Instant EFT, with tokenisation for subscriptions, one-click checkout, and recurring billing built in.
- Recurring Payments
- Instant Payments
- Tracking
- Integration Ease (API Access)
EnDO
Stop losing revenue to failed debit orders. EnDO's Smart Retry Logic automatically recovers collections that standard EFT leaves behind, purpose-built for Namibia.
- Recurring Payments
- Tracking
- Integration Ease (API Access)
Real-Time Debit Orders
Faster recurring collections with real-time status visibility. Purpose-built for businesses operating in Lesotho, Botswana, and Eswatini.
- Recurring Payments
- Tracking
- Integration Ease (API Access)
RealPay TAP
Turn any NFC-enabled smartphone into a card terminal. Accept contactless payments in the field, on the floor, or on the go, no hardware required.
- Recurring Payments
- Instant Payments
- Tracking
Registered Mandate (RM)
The compliant recurring collections solution for business accounts and dual-signatory mandates. Where DebiCheck cannot reach, Registered Mandate takes over.
- Recurring Payments
- Tracking
- Integration Ease (API Access)
SaaS (RealPay TurnKey)
RealPay's all-in-one payments platform, collections, payouts, and verification in a single dashboard. Go live in days, not months.
- Recurring Payments
- Instant Payments
- Tracking
- Non-Disputable
- Risk Reduction (Verification)
- Integration Ease (API Access)